Dell Walkins for Freshers and Experienced at Bangalore

Dell Walkins for Freshers and Experienced at Bangalore

Dell walk-in for Client Technical Support Associate

Company :Dell

Job Role :Client Technical Support Associate

Eligibility :Any Degree

Experience :1 – 5 Years

Job Location :Bangalore

Walk-In Date :03 May – 06 May 2016

Walk-In Time :02:00 PM – 04:00 PM

Company Profile:

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

Job Description:

Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Remains knowledgeable of Dells product line, current industry products and technologies.
Focuses on delivering a positive customer experience according to Dell standards.
Monitors and tracks issues to ensure accurate resolution.

Venue Details:

Dell International Services India Pvt. Ltd.,
Divyashree Greens,No.12/1,12/2A & 13/1A,
Kormangala, Inner Ring Road,
Domlur Post, Bangalore- 560071.

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Dell Walkins for Freshers and Experienced at Bangalore

Dell walk-in for Client Technical Support Associate

Company :Dell

Job Role :Client Technical Support Associate

Eligibility :Any Degree

Experience :1 – 5 Years

Job Location :Bangalore

Walk-In Date :03 May – 06 May 2016

Walk-In Time :02:00 PM – 04:00 PM

Company Profile:

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

Job Description:

Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Remains knowledgeable of Dells product line, current industry products and technologies.
Focuses on delivering a positive customer experience according to Dell standards.
Monitors and tracks issues to ensure accurate resolution.

Venue Details:

Dell International Services India Pvt. Ltd.,
Divyashree Greens,No.12/1,12/2A & 13/1A,
Kormangala, Inner Ring Road,
Domlur Post, Bangalore- 560071.

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Dell Walkins for Freshers and Experienced at Hyderabad

Dell walk-in for Technical Support

Company :Dell

Job Role :Technical Support

Eligibility :Any Degree

Experience :0 – 5 Years

Job Location :Hyderabad

Walk-In Date :25 Apr – 29 Apr 2016

Walk-In Time :11:00 AM – 03:00 PM

Company Profile:

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

Job Description:

Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.

Job Requirements:

Must have experience in US calling.
Should be open to work in Rotational Night Shifts.
Good Communication Skills.
Good Technical Acumen & Selling Skills.

Venue Details:

Dell international services,
Plot No 42, Hitech City Layout,
Madhapur, Hyderabad 500081.

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Dell Walkins for Freshers and Experienced at Chennai

Dell walk-in for Customer Care Sr. Representative

Company :Dell

Website :www.dell.com

Job Role :Customer Care Sr. Representative

Eligibility :Any Degree

Experience :0 – 2 Years

Job Location :Chennai

Walk-In Date :22 Apr – 30 Apr 2016

Walk-In Time :09:00 AM

Company Profile:

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

Job Responsibilities:

Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization.
Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided.
Adhering and achieving to ramp up targets.Regular Attendance.
Work closely with the team leads and quality resources to deliver SLA.
Apply the training knowledge to the day to day work.

Job Requirements:

Should be open to work in night shifts in a 24×7 environment.
Should have excellent communication skills in English.
Graduate with 0 to 18 Months of work experience.

Venue Details:

Dell Business Process Solutions,
Ambit IT Park, 3rd Floor,
32A & B, Industrial Estate,
Ambattur, Chennai – 600058.

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Dell Walkins for Freshers and Experienced at Hyderabad

Company:  Dell International Services India Private Limited

Skills : Technical Support tse tsr tech support iT HE it helpdesk International Calling us calling Customer S

Experience Required : 1 – 6 Year(s)

Job Location : Hyderabad

Job Description :

Candidate will be involved in Providing Voice Technical Services support for America, EMEA.

Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Skills Required:

-Ability to identify basic hardware parts and aware of basic hardware concepts

-User level familiarity with at least one e-mail client – Outlook, Notes etc.

-Skilled in commercially standard software applications and major desktop operating

systems.

-Awareness of basic networking concepts and technologies.

-Questioning skills /probing skills, as relevant to the issue and level of the caller

-Fluency In Communications Skills (both spoken and written)/ soft skills

Shift Required:

-Shifts will 24×7 in nature and can vary depending on geographies supported

Eligibility Criterion:

-Undergraduate/Bachelor’s Degree/ Diploma

 

Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet,LAN/WAN

Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and    troubleshooting

Fluent  English
Walkin Date : 02/09/2016 – 02/12/2016

Walkin Time : 11:00 a.m – 03:00 p.m

Walkin Venue :

Dell International Services
Hitech -city
Hyderabad

 

Dell Job Openings for Freshers/Exp
Designation : Accounts Receivable Associate

Qualification : Any Graduates

Experience : 0-5 Years (Freshers,Expeienced)

Location : Hyderabad

Salary : Rs 3,00,000-4,00,000 P.A.

Job Description :
* We are currently hiring for US Collections process.
* Role Offered – Accounts Receivable Associate
* Who can apply? – Freshers & Experienced folks
* Criteria – Graduate in any stream apart from B.Tech, B.E, M. Tech & MS.
* Most importantly – Good communication skills

Role Overview :
1)The duties of a Collection Associate include collection calls and/or correspondence in a fast paced goal oriented collections department. Accountable for reducing delinquency for assigned accounts.
2)Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
3)Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

4)Partner with other departments, DRT, customers, and team members to improve current processes (i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.)
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with customers and sales.
5)Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization
Role Responsibilities:
6)Adhere to Collection tool strategy and work flow management goals

7)Ensure 100% ledger coverage & accurate problem coding in timely manner
8)Daily Call Targets to be met
9)Timely penetration of disputes
10)Provide accurate weekly/monthly/quarterly projections against collector goals
11)SLA adherence on mailbox, voicemail, follow ups closure
Apply Mode : Walk-In

Walk-In Date : 1st to 5th Feb 2016

Time : 11:00 AM

Venue :
Dell International Services India Private Limited Hyderabad.

Telephone:0123456789.