HCL Walkins for Freshers at Chennai

HCL Walkins for Freshers at Chennai

Company Name:HCL Technologies Limited

Skills : International Voice Process international call center international bpo international voice support

Experience Required : 0 – 1 Year(s)

Job Location : Chennai

Job Description :
*Work within the WebChat team to provide online technical support to Eircom Broadband / TV / Telephone Customer

*Should be Flexible to take inbound calls when requested

*Deal with wide range of queries from email password resets to diagnosing faults on Fibre, eVision, NGA & Telephone Lines

*Analyzing trends and reporting of suspected outages to management

*Publish chat reports and analyze productivity trends within tech support chat operations

*Identify and recommend operational and technological tools to improve efficiency

*Establish and maintain effective work procedures

*Review and ensure processes are in compliance with internal policies and external regulations.

*Respond to escalated issues regarding performance and quality.

*Coordinate, participate, and/or manage multiple projects assigned by senior management, providing input on operations related matters.

*Should be willing to work in Night shifts.

Key Skills required :

*High level of written English and also Communication skills.

*Applicants need to be proficient at typing, with an above average words per minute typing speed

Walkin Date : 02/06/2016 – 02/07/2016

Walkin Time : 09:00 a.m

Walkin Venue :

HCL Technologies Ltd,
84, Greams Road,
Thousand Lights, Chennai – 600006
Landmark : Opp to Sea Shell Restaurant

============================================================

State Street HCL Services

Skills : Finance Fresher

Experience Required : Freshers

Job Location : Chennai

Job Description :

Should have good knowledge of Accounting, Capital Markets, Mutual fund industry, servicing of institutional assets (funds) and the various intermediaries.
Knowledge of instruments like Mutual Funds, Equities, Bonds, Derivatives, FX, Bank Debts, etc.
Highly proficient in MS office Excel, Word, Outlook.
Should be ready to relocate to Chennai/Coimbatore and work in night shift.

Key Responsibilities/ Functions/ Role:
Work with and assist other associates in meeting common goals.
Partner with TLs, managers, and support teams to deliver accurate and timely financial information to clients.
Analyse unique and recurring situations, come up with solutions and continuously improve processes, all with limited management interaction.
Develop expertise with few repetitions.
Update and follow existing tracking mechanism , log the errors and ensure timely correction of faults so that the recon process adhere to the specified timelines.
Should be willing to work in shifts.

Education:
Freshers in B.Com, BBA, BA (Economics), BBM, M.Com, MBA (Finance), MA (Economics).2014 & 2015 Passed out batch.

Skills:
Good interpersonal and communication skills Written and Verbal.
Ability to work in a deadline oriented group with peak period workflow.
Highly proficient in MS office Excel, Word, Outlook.
Walkin Date : 01/30/2016 – 01/31/2016

Walkin Time : 10:00 a.m

Walkin Venue :

State Street HCL Services,
ETA Techno Park 3, SEZ, Block No.33,
Navallur, Chennai.
Landmark : Next to AGS Cinemas